Shipping Policy

Iosarcade
Last Updated: December 2025

At Iosarcade, we are committed to providing a reliable, transparent, and efficient shipping experience for every customer. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered when you shop on iosarcade.com.

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

1. Order Processing Overview

Once an order is placed on iosarcade.com, it enters our fulfillment system for verification and preparation. Our goal is to process and dispatch all orders as quickly and accurately as possible.

• Order confirmation and payment verification
• Item availability check
• Quality inspection
• Secure packaging
• Carrier assignment

2. Order Cut-Off Time

Cut-Off Time: 5:00 PM Eastern Standard Time (EST)
Processing Days: Monday – Friday

Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next business day.

3. Handling Time

Handling Time: 1 business day

Handling time includes order verification, packaging, and transfer to the shipping carrier. Business days do not include Saturdays, Sundays, or public holidays.

4. Shipping Methods & Delivery Services

We partner with trusted national carriers to ensure reliable delivery:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx

Carrier selection depends on destination, package size, and logistical efficiency. Iosarcade reserves the right to select the most appropriate carrier for each order.

5. Shipping Costs

Shipping Method: Standard Shipping
Cost: $6.99 USD (Flat Rate)

The flat rate applies per order. Shipping costs are shown clearly at checkout. No hidden shipping fees are added after purchase.

6. Estimated Delivery Time

Transit Time: 2–4 business days
Total Estimated Delivery Time: 3–5 business days

Shipping Stage | Estimated Time

• Order Handling: 1 business day
• Transit Time: 2–4 business days
• Total Delivery Time: 3–5 business days

7. Shipping Days

Orders are shipped Monday through Friday. No shipments are dispatched on weekends or public holidays.

8. Order Tracking

A tracking number will be provided via shipping confirmation email. Tracking may take up to 24 hours to activate. Tracking is available directly on the carrier’s website.

9. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information. Iosarcade is not responsible for delivery issues caused by incorrect or incomplete addresses.

10. Address Changes After Order Placement

Address changes are only possible before shipment. Requests must be submitted immediately. Orders shipped to incorrect addresses due to customer error may not qualify for free reshipment.

11. Shipping Delays

Delivery delays may occur due to weather conditions, carrier disruptions, seasonal volume, public holidays, or security inspections. Shipping fees are non-refundable.

12. Lost, Stolen, or Missing Packages

If a package is marked as delivered but not received, please contact the carrier and notify Iosarcade customer support. Packages stolen after confirmed delivery are not the responsibility of Iosarcade.

13. Damaged Packages

If your order arrives damaged, contact us within 48 hours of delivery and provide photos of the damaged items and packaging.

14. Multiple Item Orders

Orders with multiple items may ship separately and arrive at different times. Separate tracking numbers may be provided at no additional cost.

15. Undeliverable Packages

Packages returned due to incorrect address, refusal, or failed delivery attempts may be subject to reshipping fees or refunds in accordance with our Return & Refund Policy.

16. Product Availability

All orders are subject to availability. If an item becomes unavailable, customers will be notified and offered a refund or alternative solution.

17. Packaging Standards

Iosarcade packages women’s T-shirts, sweatshirts, and hoodies securely to protect items during transit while maintaining responsible packaging practices.

18. International Shipping

Iosarcade ships only to locations available at checkout. International shipping availability may change in the future.

19. Customer Support

Iosarcade
Email: support@iosarcade.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

20. Policy Updates

This Shipping Policy may be updated at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.

21. Agreement to Shipping Policy

By placing an order on iosarcade.com, you confirm that you have read, understood, and agreed to this Shipping Policy.